Getting to know the app
27 Sep 2021
Edit your account views
Hide or show your accounts or balances and edit your account nickname.
Step 1 of 11
To begin, go to your home screen and select EDIT.
Step 2 of 11
On the Edit Accounts screen you can change the order in which your accounts are displayed.
Select the gripper icon of the account you wish to move and drag it into your chosen position and let go. You can do this for all your accounts until they appear in an order that suits you.
Step 3 of 11
Now to change:
- which of your accounts are displayed
- the account details displayed on the account tile
- your account nickname
select the gear icon next to the account you wish to edit.
Step 4 of 11
For your selected account you can now choose to:
- show or hide your account balance
- show or hide your account
- edit your Account nickname
Step 5 of 11
Let's choose to hide this account by selecting the Show account toggle-off option.
You will see a confirmation message that your change has been successfully applied.
Select the back button when you are done.
Step 6 of 11
The hide icon account will now be displayed for the account that you have chosen to hide .
Select the back button to return to our home screen.
Step 7 of 11
You will no longer see your hidden account on your home screen until you choose to show it again.
Step 8 of 11
Back on the account settings screen, should you choose to hide your account balance, select the Show balance toggle-off option.
You will see a confirmation message that your change has been successfully applied.
Step 9 of 11
You can also choose to edit the nickname of your account(s) by tapping on the pencil icon
Step 10 of 11
Now you can Rename your account to a nickname you like and select OK when you are done.
Step 11 of 11
Finally, when you return to your home screen, you will see that your:
- account name has been updated, and
- account balances are hidden
Frequently asked questions about your account views in the app
Why can't I see all my accounts?
Your accounts will be displayed on your home screen:
- in a carousel (horizontal view), or
- stacked in a list (vertical view).
You can change your dashboard view by switching between these account views. Tap the list icon (above your accounts), and choose the account view you prefer.
How do I view all my accounts on one dashboard?
Currently we only display the accounts that are linked to the card you used to register on the app. To link your different accounts to one dashboard, you can visit your nearest branch, send an email to [email protected], or call us on 0860 123 000 or +27 01 824 1515 (international customers). If you have a personal banker, they can also assist you.
If I hide an account tile or balance, will the account still be active?
Yes, your accounts will still be active and you can still use your hidden accounts.
How do I see my hidden accounts and balances again?
Tap EDIT on the home screen and then choose to SHOW them.
What is an account nickname?
It's a way to easily identify and personalise your accounts using your own preferred name.
Why do I have multiple dashboards on my profile?
Multiple dashboards may have been created to link your cards to your Banking App.
How do I delete an additional dashboard?
Tap on:
- More (bottom right),
- Dashboards, then
- Edit
and follow the prompts to delete a dashboard.
More things you can do on the app
Getting to know the app
22 Nov 2021
Take a quick tour of the banking app
Your banking app has loads of useful features! Here's an overview of where to find them
Making payments
16 Mar 2020
Verify an account number
Learn how to verify a bank account number before you make a payment
Managing your money
1 Jul 2022
View your card PIN
Forgotten your card’s PIN? You can easily view your PIN on the app.